In a heartfelt appreciation post shared online, a customer recounted the compassionate service provided by AirSial during a time of personal loss. On May 30th, 2024, the customer’s father passed away, necessitating the transport of the body to their native place in Punjab. Initially, the family contacted Pakistan International Airlines (PIA) to inquire about the logistics and costs involved. The response from PIA was financially overwhelming: a full air ticket costing Rs. 28,000 for an attendant, with additional charges based on the weight of the coffin.
A Compassionate Alternative
In search of alternatives, the family turned to AirSial and discovered a stark contrast in service. AirSial informed them that both the coffin and the attendant could be transported free of charge. Yes, absolutely free. The only expense was the airport tax of Rs. 2,150. This compassionate policy brought immense relief to the grieving family, highlighting the airline’s commitment to humanitarian values.
AirSial, operational thanks to the Sialkot Chamber of Commerce, has set a new benchmark in the aviation industry with their empathetic approach. The airline accommodates up to two coffins on each of their domestic flights, ensuring a dignified journey for the deceased. Onboard, the attendants are served the same breakfast as other passengers, reflecting the airline’s principle of equal treatment for all.
Widespread Appreciation
The customer, Imran Tarar, expressed profound gratitude towards AirSial, calling them the pride of Pakistan. The online community echoed his sentiments, with numerous messages of support and admiration pouring in. Muhammad Safwan Khan and Sami Khan offered prayers for the deceased and praised the airline’s noble deeds. Sabrah Malik Saleem commended AirSial for fulfilling their promises since launch, while Anjum Majaz and Uzair Shaukat lauded the airline’s exceptional service and foresight.
Here’s the post:
This overwhelming positive response underscores the impact of AirSial’s policies on the public. In an industry often criticized for prioritizing profit over people, AirSial’s actions serve as a reminder that businesses can operate with compassion and integrity. Their approach not only alleviates financial burdens during times of loss but also restores faith in corporate responsibility.
AirSial’s example demonstrates that true success lies in serving humanity with compassion and dignity. The airline has earned widespread appreciation and set a precedent for others in the industry. May their efforts continue to inspire and may Allah bless all those involved in such noble deeds.
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