HMD Global, the home of Nokia phones, today announces a partnership with consultancy firm CGI and Google Cloud to move and store phone activation and performance data at the Google Cloud Region in Hamina, Finland.
The move will deliver an even better customer and device experience for Nokia phone users, by improving the speed and accuracy of device enhancements delivered to Nokia phones.
By using Google Cloud ฬs advanced data analytics and machine learning technologies, combined with CGIยดs cloud and data science expertise, HMD Global can fully leverage data analytics to benefit Nokia phone fans around the world.
The first Nokia smartphones to begin storing data to the new center will be new Nokia smartphones starting from the Nokia 4.2, Nokia 3.2 and the Nokia 2.2, with data from earlier Nokia smartphone models[i] being migrated to Hamina after the Android Q update starting later this year and completed in 2020.
Juho Sarvikas, Chief Product Officer, HMD Global, said:
Fans worldwide value our unique product promise; that every Nokia smartphone on Android One will receive regular security updates for 3 years, alongside OS upgrades for 2 years.
We want every Nokia smartphone to stay fresh for longer and to ensure everyone can enjoy the latest innovations from Google, and so we strive to bring the latest OS upgrades from Android faster than any other manufacturer. This is why consumers can rely on their Nokia smartphone, they just keep on getting better with time.
And today, we are taking another significant step forward in upholding their trust. Staying true to our Finnish heritage, weโve decided to partner with CGI and Google Cloud platform for our growing data storage needs and increasing investment in our European home.
Additional levels of security, control and analytics-driven customer experience on your Nokia phone
This move further reinforces HMD Globalโs commitment to adhere to all applicable European security measures and legislation, including EU data privacy regulations such as the General Data Protection Regulation (GDPR).
โGoogle Cloud and CGI were natural choices to be our strategic cloud partners thanks to our pre-existing close collaborations with them, which ensures that weโre implementing our leading data security and analytics technology at a global level. We want to remain open and transparent about how we collect and store device activation data and want to ensure people understand why and how it improves their phone experience. This change aims to further reinforce our promise to our fans for a pure, secure and up to date Android, with an emphasis on security and privacy through our data servers in Finlandโ, says Juho Sarvikas, Chief Product Officer, HMD Global.
โAs Google matches 100% of its global, annual electricity use with renewable energy, the Google Cloud Platform doesnโt just meet HMD Globalโs software and data needs, it also ensures the solution is fully sustainable, deepening our investment in the future,โ adds Eva Fors, Managing Director, Google Cloud Northern Europe.
CGI created the world-class infrastructure between the back-end data collection and smartphones with an efficiently built architecture and optimized cost structure. HMD Global also leverages CGIโs expertise in advanced analytics to carefully operate and monitor the solution to maximize its potential.
โBy implementing the latest data collection and analytics technologies combined with the expertise of CGIยดs data engineers and scientists, HMD Global is able to enhance data security and learn from the customer experience. Analyzing the usage of the phones and user-satisfaction gives insights on how to develop the phones to deliver even better experiences and services for Nokia fans across the worldโ, says Martti Reilander, Vice-President, Advanced Analytics Solutions, CGI Finland.